WhatsApp is Testing a Dedicated AI Chatbot Tab on Home Screen

Meta’s messaging platform, WhatsApp, is working to integrate artificial intelligence (AI) directly into the user interface. The company is testing a dedicated AI chatbot tab on the app’s home screen for some beta users.

This feature is in beta for Android, replacing the Community tab. While communities can still be found in chat, the AI tab aims to make AI tools and features easier for users to access.

What Does the AI Tab Offer?

The new tab has the most popular AI chatbots, divided by topic. These bots attempt to improve user experience by offering features such as:

AI-Powered Image Creation: Users can generate images with the help of AI.
Sticker Creation: The bots can assist in designing custom stickers.
Search Assistance: AI can quickly provide information or answers to user queries.

These features are currently available in some regions. Including the United States And currently only a few languages are supported.

Personalized AI Characters

WhatsApp is testing a tool for users to create personalized AI icons. Previously, the service was only available through Meta’s AI Studio on Instagram. Now, direct integration with WhatsApp makes the process easier for users. Making AI-based customization accessible to the general public.

How AI Chatbots Can Change User Experience

AI integration can change the way users interact on WhatsApp by:

Personalized Recommendations: AI chatbots can suggest products or services based on user behavior.
Multilingual Support: Bots can help break language barriers and connect businesses with diverse audiences.
Enhanced Accessibility: AI tools can improve accessibility for users with disabilities.

These AI advances are in line with Meta’s ambitious plans to expand WhatsApp’s capabilities beyond simple messaging.

Testing Phase and Availability

The AI tab is currently only available to beta users. with no clear timeline for its release to the public. This approach may be limited to regions where Meta has already started using AI. Users interested in beta testing can access it through Google Play, although testing platforms are often limited.

Why Is Meta Focusing on AI?

Meta has integrated AI across platforms to improve user engagement and marketing capabilities. The introduction of AI-powered chatbots can help businesses connect better with customers. and turn their messaging platform into a profitable operation. Features such as click-to-message advertising and the WhatsApp business platform have already demonstrated Meta’s success in this area.